FAQ

Frequently Asked Questions

Here are questions frequently asked by customers. However, when the FAQ doesn’t answer your questions, you can send us a message to ask.

We are the manufacturer. Meanwhile, we have our own factory.

Our factory is in Changzhou City, Jiangsu Province, China.
It’s around 1 hour by express train or 4 hours by car from Shanghai to our city. Briefly, we are near the Shanghai port, Wuxi port, Nanjing port. Especially, our city has own air port, Changzhou port.

Ordinarily, it costs 20-25 workdays for 2x40ft containers. Additionally,the sample order can be finished in 5 days under standard type.

In general, payment≤2500 USD,100% in advance. 

Besides, payment ≥ 2500 USD, 30% T/T in advance, balance after production completed but before being shipped.

We strictly operate full QC process, such as incoming inspection, process inspection and final inspection. In other word, each product must be tested in production line before shipping. 

We provide 1-year warranty for all products. If you are interested in our products, contact us for Generator Warranty Statement (1500-1800RPM), Generator Warranty Statement (3000-3600RPM), Pump set Warranty Statement, and so on.

Firstly, ITCPOWER works in international trade, as the manufacturing factory. Therefore, we can handle wholesale orders with containers’ capacity.

Secondly, we aim to find our international generator dealer as business partners. Besides, in order to lower both labor and transportation cost, we can go on the sample order as start. For example, for portable machines, we can start from 10 sets as initial. And for industrial type, we can try 1 set as usual.

Ask the price

ITCPOWER is a Chinese professional manufacturer. In other words, we mainly produces generators, engines, water pumps and mobile light towers, but also other related accessory products. You can contact us to get factory price and catalog. 

Please leave us your requirements here!