Frequently asked questions
Questions frequently asked by customers. If the question you want to ask is not listed here, you can send us a message to ask.
We are a manufacturer.
Our factory is in Changzhou City, Jiangsu Province, China.
It’s near Shanghai port. It’s about 1 hour by experss train or 4 hours by car from Shanghai to our city.
Ordinarily it costs 20-25 workdays for 2x40ft containers.Sample order in 5 days.
Payment≤2500USD,100% in advance. Payment ≥ 2500USD, 30% T/T in advance, balance after production completed.
We strictly operate full QC process, such as incoming inspection, process inspection, final inspection. Each engine, generator and water pump must be tested in production line.
We provide 1 year warranty for all products, which are Generator Warranty Statement (1500-1800RPM), Generator Warranty Statement (3000-3600RPM), Pump set Warranty Statement.
1. As the manufacturing factory, ITCPOWER works in internanional trade and can handle wholesale orders with containers’ capacity.
2. We aim to find our business partner as our internationl generator dealer. In order to lower both labor and transporation cost, we can go on the sample order as start. For portable machines, we can start from 10 sets as initial. For industrial type, we can try 1 set as usual.
ITCPOWER is the professional generators, pumps and light towers manufacturer from China, you can contact us to get factory price and catalog.